FDA Adverse Event Malfunction Summary report: N

DIMENSION® XPAND WITH HM

MDR report key: 2884165 · Received December 21, 2012

Report

Report Number
1226181-2012-00171
Event Type
Malfunction
Date Received
December 21, 2012
Date of Event
November 9, 2012
Report Date
November 26, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC- BROOKFIELD
Product Code
JJE
PMA / PMN Number
K010061
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER (FSE) VISITED THE CUSTOMER SITE AND ANALYZED THE INSTRUMENT DATA. IT WAS DETERMINED THAT THE CAUSE OF THE DISCORDANT TACROLIMUS RESULTS IS UNKNOWN. THE FSE PERFORMED A PREVENTIVE MAINTENANCE (PM) OF THE INSTRUMENT. THE CUSTOMER DECLINED FURTHER SERVICE AS ALL OTHER ASSAYS WERE PERFORMING AS EXPECTED. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS AND NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT FIVE DISCORDANT TACROLIMUS RESULTS WERE GENERATED BY THE DIMENSION XPAND WITH HM INTEGRATED CHEMISTRY SYSTEM. THE RESULTS WERE REPORTED AND THE NEPHROLOGISTS QUESTIONED THE RESULTS. THE SAMPLES WERE REPEATED AND THE CORRECT RESULTS WERE REPORTED. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT TACROLIMUS RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIMENSION® XPAND WITH HM CLINICAL CHEMISTRY SYSTEM JJE SIEMENS HEALTHCARE DIAGNOSTICS INC- BROOKFIELD DIMENSION® XPAND WITH HM

Patients

Seq Age Sex Outcome Treatment
1