FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT PACK

MDR report key: 2883937 · Received December 21, 2012

Report

Report Number
3007111389-2012-00266
Event Type
Malfunction
Date Received
December 21, 2012
Date of Event
November 28, 2012
Report Date
December 21, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JLW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT A DISCORDANT VITROS TSH RESULT WAS OBTAINED FROM A SINGLE PATIENT SAMPLE WHILE USING THE VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM. THERE IS NO EVIDENCE THAT AN INSTRUMENT RELATED ISSUE AND/OR A REAGENT RELATED ISSUE CONTRIBUTED TO THE EVENT. THE INVESTIGATION COULD NOT DETERMINE A DEFINITIVE ROOT CAUSE. HOWEVER, SAMPLE MIX UP CANNOT BE RULED OUT AS A POTENTIAL CONTRIBUTING FACTOR.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED A DISCORDANT, VITROS TSH RESULT (0.1 VS. AN EXPECTED RESULT =0.4 MIU/L) FROM A SINGLE PATIENT SAMPLE WHILE USING THE VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM. THE AFFECTED RESULT WAS REPORTED FROM THE LABORATORY. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. HOWEVER, THE SAMPLE WAS QUESTIONED BY THE PHYSICIAN AND REPEAT TESTED FOR VITROS TSH AT AN ALTERNATE SITE. CORRECTED REPORT WAS ISSUED. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT PACK IN-VITRO DIAGNOSTIC JLW ORTHO-CLINICAL DIAGNOSTICS 4140

Patients

Seq Age Sex Outcome Treatment
1