FDA Adverse Event Malfunction Summary report: N

OT VERIO PRO METER

MDR report key: 2883753 · Received December 21, 2012

Report

Report Number
3008382007-2012-08798
Event Type
Malfunction
Date Received
December 21, 2012
Report Date
December 14, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LOT # OF THE TEST STRIPS WERE NOT PROVIDED.

Description of Event or Problem · 1

ON (B)(6) 2012, THE REPORTER CONTACTED LIFESCAN (B)(4), THAT THERE WAS SOMETHING WRONG WITH THE METER. CUSTOMER SERVICE HAD THE REPORTER POWER THE METER ON AND RAN A QUALITY CONTROL TEST AND METER PASSED TESTING. SINCE IT IS UNKNOWN WHAT THE ISSUE IS, CUSTOMER SERVICE REQUESTED THE PATIENT TO CONTACT LFS. PRODUCTS SEEMS TO BE WORKING AND IS NOT BEING REPLACED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO PRO METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 57 YR