FDA Adverse Event Malfunction Summary report: N

DIMENSION RXL MAX WITH HM

MDR report key: 2883707 · Received December 21, 2012

Report

Report Number
1226181-2012-00167
Event Type
Malfunction
Date Received
December 21, 2012
Date of Event
December 1, 2012
Report Date
December 5, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JGS
PMA / PMN Number
K944093
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER ANALYZING THE INSTRUMENT, THE FIELD SERVICE ENGINEER DETERMINED THAT THE CAUSE FOR THE LOW SODIUM RESULTS WAS THAT THE INTEGRATED MULTISENSOR TECHNOLOGY (IMT) PROBE WAS OUT OF ALIGNMENT. THE FSE REALIGNED THE IMT PROBE. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT LOW SODIUM PATIENT RESULTS WERE GENERATED BY THE DIMENSION RXL MAX WITH HM SYSTEM. THE INITIAL RESULTS WERE BELOW THE LABORATORY'S NORMAL RANGE OF 132-148 MMOL/L. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THERE WERE NO CHANGES TO THE PATIENTS CARE OR TREATMENT. THE SAMPLES WERE RETESTED. THERE WERE NO REPORTS OF ADVERSE HEALTH CONSEQUENCES OR KNOWN PATIENT INTERVENTION DUE TO THE DISCORDANT RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIMENSION RXL MAX WITH HM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JGS SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION RXL MAX WITH HM

Patients

Seq Age Sex Outcome Treatment
1