FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® SYSTEM

MDR report key: 2883610 · Received December 21, 2012

Report

Report Number
2050012-2012-01940
Event Type
Malfunction
Date Received
December 21, 2012
Date of Event
November 30, 2012
Report Date
November 30, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER FIELD SERVICE ENGINEER VISITED THE SITE AND EXAMINED THE SYSTEM. THE ENGINEER REMOVED AND EXAMINED ALL CARTRIDGES; NO DEFECTS WERE FOUND. ALL CARTRIDGE CHEMISTRY PROBES WERE PRIMED; NO LEAKING WAS OBSERVED. SUBSEQUENTLY, THE FSE RETURNED TO THE SITE AND FOUND NO WIPER IN THE WASH TOWER ASSEMBLY. THE INSTRUMENT WAS REPAIRED. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER THAT THE CARTRIDGE CHEMISTRY REAGENT PROBES WERE LEAKING ON THEIR UNICEL DXC 800 SYNCHRON SYSTEM. THE CUSTOMER OBSERVED FLUID ON THE CARTRIDGE AND BOTTOM TRAY. ERRONEOUS RESULTS WERE GENERATED FOR ONE PATIENT SAMPLE. THE SAMPLE WAS RETESTED AND CORRECTED RESULTS WERE OBTAINED. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 SYNCHRON® SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. NA

Patients

Seq Age Sex Outcome Treatment
1