FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 2883255 · Received December 21, 2012

Report

Report Number
1319681-2012-00254
Event Type
Malfunction
Date Received
December 21, 2012
Date of Event
November 29, 2012
Report Date
December 21, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT MULTIPLE REPRODUCIBLE, HIGHER THAN EXPECTED VITROS TROP I ES QUALITY CONTROL RESULTS WERE OBTAINED WHILE USING THE VITROS 5600 SYSTEM. THE ROOT CAUSE OF THIS EVENT IS PARTICULATE FILTER BEING INADVERTENTLY INSTALLED IN THE INSTRUMENT VAC LOCATION. THE EVENT OCCURRED BECAUSE OCD HAD INADVERTENTLY PACKAGED THE PARTICULATE FILTERS IN VAC SALES CARTONS. THE ISSUE WAS NOT DETECTED BY THE USER PRIOR TO USE. FOLLOWING THE REPLACEMENT OF THE PARTICULATE FILTER WITH VAC, VITROS TROP I ES WAS RETURNED TO EXPECTED PERFORMANCE. THE ISSUE HAS BEEN COMMUNICATED TO CUSTOMERS THROUGH CUSTOMER LETTER (B)(4). THE FDA'S (B)(4) DISTRICT OFFICE WILL BE NOTIFIED OF THIS ISSUE BY 21-DECEMBER-2012 PER RECALL NUMBER 1319681-12/XX/2012-001-C.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED MULTIPLE REPRODUCIBLE, HIGHER THAN EXPECTED VITROS TROP I ES QUALITY CONTROL RESULTS RUN ON THE VITROS 5600 SYSTEM. TROP I ES RESULTS= 0.065, 0.064, 0.065, 0.060, 0.060, 0.063, 0.067, 0.059, 0.063, 0.064, 0.059, 0.065, 0.063, 0.062, 0.061, 0.060, 0.056, 0.061, 0.055, 0.049 VS. AN EXPECTED RESULT 0.014 NG/ML. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. NO PATIENT SAMPLES WERE RUN DURING THE TIME FRAME OF THE EVENT. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1