FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS PHBR SLIDES

MDR report key: 2883098 · Received December 21, 2012

Report

Report Number
1319809-2012-00302
Event Type
Malfunction
Date Received
December 21, 2012
Date of Event
November 27, 2012
Report Date
December 21, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
DLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT IMPRECISE VITROS PHBR QUALITY CONTROL RESULTS WERE OBTAINED ON A VITROS 5600 INTEGRATED SYSTEM. AN OCD FIELD ENGINEER PERFORMED SERVICE ACTIONS TO THE MICROSLIDE INCUBATOR AND IMMUNO-WASH FLUID METERING MODULES. FOLLOWING THESE SERVICE ACTIONS, EXPECTED VITROS PHBR PERFORMANCE WAS OBTAINED. THE ROOT CAUSE OF THE EVENT IS UNKNOWN. HOWEVER, AN INSTRUMENT RELATED ISSUE OR A REAGENT RELATED ISSUE CANNOT BE RULED OUT AS CONTRIBUTING FACTORS. ADDITIONALLY, AN ATYPICAL CALIBRATION OF AN UNKNOWN CAUSE WAS IN USE AT THE TIME OF THE EVENT. INTERNAL INVESTIGATION IS ONGOING.

Description of Event or Problem · 1

A CUSTOMER OBTAINED IMPRECISE VITROS PHBR QUALITY CONTROL RESULTS RUN ON A VITROS 5600 INTEGRATED SYSTEM. QC LOT K1912= 3.67, 16.13, 3.54, 3.42, 3.45, 3.14, 4.80, 17.24, 11.65, 12.03, 11.83 VS. AN EXPECTED RESULT= 8.59 NG/ML QC LOT L1913= 17.09, 43.57 VS. AN EXPECTED RESULT= 22.50 NG/ML BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. HOWEVER, NO VITROS PHBR PATIENT RESULTS WERE REPORTED DURING THE TIME FRAME OF THE EVENT. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT IS NUMBER ONE OF THIRTEEN MDR'S FOR THIS EVENT. THIRTEEN 3500A FORMS ARE BEING SUBMITTED FOR THIS EVENT AS THIRTEEN DEVICES WERE INVOLVED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS CHEMISTRY PRODUCTS PHBR SLIDES IN-VITRO DIAGNOSTIC DLZ ORTHO-CLINICAL DIAGNOSTICS 2538-0060-7603

Patients

Seq Age Sex Outcome Treatment
1