FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 2882877 · Received December 21, 2012

Report

Report Number
2122870-2012-02007
Event Type
Malfunction
Date Received
December 21, 2012
Date of Event
November 19, 2012
Report Date
November 20, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
LTJ
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) DISCOVERED THE FITTINGS FOR THE DISPENSE PROBES WERE BROKEN AND REPLACED ALL THREE FITTINGS FOR THE DISPENSE PROBES. THE FSE PROACTIVELY REPLACED THE PERISTALTIC PUMP TUBING AND PERFORMED THERMAL HARDWARE MODIFICATION. SERVICE ACTIVITY PERFORMED WAS VERIFIED PER ESTABLISHED PROCEDURES. THE UNIT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED ERRONEOUS PROSTATE-SPECIFIC ANTIGEN (PSA) RESULTS, FOR SEVERAL PATIENTS, AND FAILED QUALITY CONTROL (QC) AND CALIBRATIONS INVOLVING THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE CUSTOMER DISCONTINUED ANALYZING PATIENT SAMPLES AFTER QC AND CALIBRATIONS FAILED. THE ERRONEOUS RESULTS DID NOT CORRELATE WITH THE PATIENTS' CLINICAL HISTORIES. THE CUSTOMER COULD NOT CONFIRM THE NUMBER OF PATIENTS INVOLVED OR THE NUMBER OF ERRONEOUS RESULTS. THE ERRONEOUS RESULTS WERE NOT RELEASED FROM THE LABORATORY. THERE WAS NO PATIENT CONSEQUENCE OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. THE CUSTOMER PERFORMED PROBE MAINTENANCE ON (B)(6) 2012 AND REQUESTED SERVICE. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE LTJ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1