FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 2882712 · Received December 20, 2012

Report

Report Number
1319681-2012-00251
Event Type
Malfunction
Date Received
December 20, 2012
Date of Event
November 21, 2012
Report Date
December 20, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT IMPRECISE VITROS PHYT QUALITY CONTROL RESULTS WERE OBTAINED ON A VITROS 5,1 FS CHEMISTRY SYSTEM. THERE IS NO EVIDENCE TO SUGGEST THAT A REAGENT RELATED ISSUE CONTRIBUTED TO THE EVENT. AN OCD FIELD ENGINEER PERFORMED SERVICE ACTIONS AND REPLACED THE IMMUNO-WASH FLUID METERING PUMP SUBSYSTEM OF THE ANALYZER. FOLLOWING THESE SERVICE ACTIONS, ACCEPTABLE VITROS PHYT PERFORMANCE WAS OBSERVED. THE INVESTIGATION WAS UNABLE TO DETERMINE A DEFINITIVE ROOT CAUSE. HOWEVER, THE MOST LIKELY ROOT CAUSE OF THIS EVENT WAS CONCLUDED AS INSTRUMENT RELATED.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED MULTIPLE IMPRECISE VITROS PHYT QUALITY CONTROL RESULTS ON A VITROS 5,1 FS CHEMISTRY SYSTEM. VALUES OF 79.5, 98.14 VS. AN EXPECTED RESULT= 125.60 UG/ML AND A VALUE OF 76.2 VS. AN EXPECTED VALUE = 116.70 UG/ML WERE OBTAINED FROM THE QC LOT J1649 FLUID. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF PATIENT SAMPLES WERE AFFECTED. THERE WAS NO ALLEGATION THAT PATIENT SAMPLES WERE AFFECTED AND THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1