FDA Adverse Event Malfunction Summary report: N

VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM

MDR report key: 2882253 · Received December 20, 2012

Report

Report Number
1319681-2012-00249
Event Type
Malfunction
Date Received
December 20, 2012
Date of Event
November 30, 2012
Report Date
December 20, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
KHO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A PARTICULATE FILTER WAS INSTALLED IN PLACE OF A VAPOR ADSORPTION CARTRIDGE ON A VITROS ECIQ SYSTEM WHICH HAS THE POTENTIAL TO AFFECT SAMPLE RESULTS. THE ROOT CAUSE OF THE INCORRECT FILTER PLACEMENT WAS BECAUSE OCD PACKAGED PARTICULATE FILTERS IN VAC SALES CARTONS. THIS ISSUE WAS NOT DETECTED BY THE USER PRIOR TO USE. EXPECTED PERFORMANCE WAS OBTAINED FOLLOWING THE REPLACEMENT OF THE PARTICULATE FILTER WITH THE VAC ON THE VITROS ECIQ SYSTEM. THE ISSUE HAS BEEN COMMUNICATED TO CUSTOMERS THROUGH CUSTOMER LETTER (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT A PARTICULATE FILTER WAS INSTALLED IN PLACE OF A VAPOR ADSORPTION CARTRIDGE ON A VITROS ECIQ SYSTEM. THE POTENTIAL FOR THE OCCURENCE OF BIASED RESULTS EXISTS UNDER THIS CONDITION. THESE RESULTS MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. THERE WAS NO REPORT THAT PATIENT RESULTS WERE AFFECTED OR REPORTED FROM THE LABORATORY. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER KHO ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1