FDA Adverse Event Malfunction Summary report: N

OT VERIO PRO METER

MDR report key: 2882238 · Received December 20, 2012

Report

Report Number
3008382007-2012-08743
Event Type
Malfunction
Date Received
December 20, 2012
Report Date
December 7, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP # 1 (02/12/2013)-DEVICE EVALUATION: THE TEST STRIPS INVOLVED WITH THIS COMPLAINT HAVE BEEN RETURNED ON (B)(4) 2012 AND EVALUATED BY PRODUCT ANALYSIS (PA) ON (B)(4) 2013 WITH THE FOLLOWING FINDING: THE TEST STRIPS PASSED TESTING WITH NO FAULTS FOUND. THE METER HAVE ALSO BEEN RETURNED TO LFS; HOWEVER, THE INVESTIGATION HAS NOT BEEN COMPLETED. NO CONCLUSIONS CAN BE DRAWN AT THIS TIME. ONCE THE EVALUATION HAS BEEN COMPLETED A FOLLOW UP REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 1

PRODUCT WERE REPLACED AND REQUESTED BACK FOR INVESTIGATION.

Description of Event or Problem · 1

THE PATIENT CONTACTED LFS ALLEGING INACCURATE READINGS. THE PATIENT ONLY PROVIDED ONE RESULT OF 90 MG/DL AND DID A BACK TO BACK TESTING. THE OTHER READING WAS NOT PROVIDED. THE PATIENT DENIED EXHIBITING ANY SYMPTOMS OR RECEIVING ANY MEDICAL ATTENTION DUE TO THE ALLEGED ISSUE. THE TEST STRIPS WERE IN GOOD CONDITION AND NOT EXPIRED. A QUALITY CONTROL TEST WAS NOT DONE SINCE THE PATIENT DID NOT HAVE ANY CONTROL SOLUTION. THE PRODUCT WAS REPLACED. THE COMPLAINT IS BEING REPORTED SINCE THE PATIENT ALLEGED INACCURATE READINGS ON THEIR ONE TOUCH VERIO PRO METER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO PRO METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3343423

Patients

Seq Age Sex Outcome Treatment
1 33 YR