FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® SYSTEM

MDR report key: 2880679 · Received December 20, 2012

Report

Report Number
2050012-2012-01914
Event Type
Malfunction
Date Received
December 20, 2012
Date of Event
November 21, 2012
Report Date
November 21, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JGS
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN FIELD SERVICE ENGINEER (FSE) VISITED THE SITE AND EXAMINED THE SYSTEM. THE ENGINEER CLEANED THE FLOWCELL, ELECTROLYTE INJECTOR CUP AND THE SAMPLE PROBE. THE FSE THEN REMOVED AND REPLACED THE WASH COLLAR AND BOTH SODIUM ELECTRODES. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER THAT FALSE LOW SODIUM (NA) RESULTS FOR APPROXIMATELY 22 PATIENT SAMPLES WERE GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED ON ANOTHER INSTRUMENT WHEN THE ISSUE WAS NOTED AND AMENDED RESULTS WERE ISSUED. THERE ARE NO REPORTS OF ANY ADVERSE PATIENT EVENTS AND THERE ARE NO REPORTS OF ANY CHANGES TO THE PATIENTS CARE OR TREATMENT. THE CUSTOMER PROVIDED ONLY ONE EXAMPLE OF FALSE RESULTS. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 SYNCHRON® SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JGS BECKMAN COULTER, INC. NA

Patients

Seq Age Sex Outcome Treatment
1