FDA Adverse Event Malfunction Summary report: N

CONTOUR USB

MDR report key: 2874504 · Received December 14, 2012

Report

Report Number
1826988-2012-00650
Event Type
Malfunction
Date Received
December 14, 2012
Date of Event
November 15, 2012
Report Date
November 20, 2012
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K091820
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE MODEL # WAS NOT PROVIDED. INITIAL REPORTER PHONE AND ADDRESS WERE NOT PROVIDED. IN SOME COUNTRIES OUTSIDE THE US, CUSTOMER INFORMATION IS NOT PROVIDED DUE TO PRIVACY LAWS

Additional Manufacturer Narrative · 1

STRIP INFORMATION WAS NOT INITIALLY PROVIDED. CONTOUR NEXT TEST STRIP: PRODUCT INFORMATION - MODEL NUMBER NOT PROVIDED, LOT# 2CFEC51, EXP DATE 9/30/2013, MANUFACTURE DATE 03/01/2012, 510K - K111268. CONTOUR TEST STRIPS: PRODUCT INFORMATION - MODEL NUMBER NOT PROVIDED, LOT# 1MC3A05. EXP DATE 12/31/2013, MANUFACTURE DATE 12/01/2011.

Description of Event or Problem · 1

A (B)(6) CUSTOMER RAN HIS BLOOD GLUCOSE TEST ON CONTOUR USB AND RECEIVED A READING OF 93MG/DL. HE RE-TESTED ON CONTOUR XT AND RECEIVED A READING BETWEEN 172-174MG/DL. THE DIFFERENCE BETWEEN THE READINGS FELL IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. STRIP INFORMATION WAS NOT PROVIDED BUT METER INFORMATION WAS GIVEN. NO ADVERSE EVENT WAS ALLEGED. IT WAS ASKED THAT THE STRIPS BE RETURNED FOR EVALUATION. THE PRODUCT WAS REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR USB BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC

Patients

Seq Age Sex Outcome Treatment
1