FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2874439 · Received December 14, 2012

Report

Report Number
2050012-2012-01904
Event Type
Malfunction
Date Received
December 14, 2012
Date of Event
November 20, 2012
Report Date
November 20, 2012
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

QC WAS RUN BEFORE THE EVENT AND RESULTS WERE WITHIN THE ESTABLISHED RANGES. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. THE FSE INSPECTED THE INSTRUMENT AND CONFIRMED THERE WAS NO VISUAL PRECIPITATE OR CLOUDINESS IN THE CREATININE REAGENT BOTTLE. THE FSE FOUND THE TRICONTINENT SYRINGE WAS SHOWING MINIMAL WEAR AND REPLACED THE SYRINGE. PER FSE, THE MODULE WAS FILLING AND WAS STIRRING APPROPRIATELY. THE FSE CALIBRATED THE CREM LAMP AND REPLACED THE MODULAR CHEMISTRY (MC) SAMPLE PROBE WHICH RESOLVED THE ISSUE. FAILURE MODE OF THIS EVENT IS UNKNOWN. THE FSE REPLACED PARTS AND CALIBRATED THE CREM LAMP; ANY OF WHICH COULD CONTRIBUTE TO THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) AND REPORTED THAT FALSE HIGH CREATININE (CREM) RESULTS WERE GENERATED ON THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM. CUSTOMER INDICATED THAT THE SYSTEM WAS SETUP TO PERFORM CRITICAL RERUN FOR RESULTS THAT ARE GREATER THAN 2.99MG/DL. ALL RERUNS WERE PERFORMED ON THE SAME INSTRUMENT. THE CUSTOMER PROVIDED DATA INVOLVED THREE PATIENT SAMPLES. THIS REPORT IS TO DOCUMENT PATIENT RESULTS OBTAINED ON (B)(6) 2012. AN MDR # 2050012-2012-01905 IS BEING SUBMITTED FOR EVENT OCCURRED AT THE CUSTOMER SITE ON (B)(6) 2012. THE FALSE RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY. NO IMPACT TO PATIENT TREATMENT WAS REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER INC. DXC 800 PRO

Patients

Seq Age Sex Outcome Treatment
1 84 YR