FDA Adverse Event Malfunction Summary report: N

COULTER® ACT DIFF HEMATOLOGY ANALYZER

MDR report key: 2873205 · Received December 13, 2012

Report

Report Number
1061932-2012-02837
Event Type
Malfunction
Date Received
December 13, 2012
Date of Event
November 14, 2012
Report Date
November 14, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K964988
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE BECKMAN FIELD SERVICE ENGINEER (FSE) CONTACTED THE CUSTOMER BY TELEPHONE. THE CUSTOMER REPORTED TO THE FSE THAT THEY WERE ABLE TO EFFECTUATE A REPAIR OF THE LEAK. THE CUSTOMER STATED THAT THE LEAK WAS CAUSED BECAUSE THE BATHS OF THE INSTRUMENT WERE OVERFLOWING. THE CUSTOMER REPLACED THE TUBING FOR THE DRAIN OF THE BATHS AND THE LEAK WAS REPAIRED. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER THAT A LEAK WAS FOUND INSIDE THE COULTER ACT DIFF HEMATOLOGY ANALYZER. THE LEAK WAS NOTED DURING START-UP WHILE THE CUSTOMER WAS TROUBLESHOOTING A VACUUM FAILURE. THE CUSTOMER WAS WEARING GLOVES AND A LAB COAT WHEN THE LEAK WAS FOUND. THERE WERE NO REPORTS OF INJURY OR EXPOSURES TO ANY LABORATORY PERSONNEL. NO ERRONEOUS RESULTS WERE GENERATED BY THE SYSTEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® ACT DIFF HEMATOLOGY ANALYZER DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER, INC. NA

Patients

Seq Age Sex Outcome Treatment
1