FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2871860 · Received December 13, 2012

Report

Report Number
3004209178-2012-91341
Event Type
Malfunction
Date Received
December 13, 2012
Date of Event
November 26, 2012
Report Date
November 26, 2012
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY PROBLEM. PROBLEM ISOLATED TO THE LCD BOARD.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A BLANK DISPLAY. ADVISED THE CALLER TO USE THE RECOMMENDED BATTERY FOR THE DEVICE. THE CUSTOMER MENTIONED ALSO THAT THE DEVICE HAD A FROZEN DISPLAY AND TROUBLESHOOTING COULD NOT BE PERFORMED AS THE BUTTONS WERE UNRESPONSIVE. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 22 YR