FDA Adverse Event Malfunction Summary report: N

COBAS 311

MDR report key: 2871786 · Received December 13, 2012

Report

Report Number
1823260-2012-06319
Event Type
Malfunction
Date Received
December 13, 2012
Date of Event
November 29, 2012
Report Date
February 21, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT NOT ALL OF THE NECESSARY SPECIAL WASHES WERE IMPLEMENTED ON THE INSTURMENT. THE WASHES HAVE NOW BEEN CORRECTLY IMPLEMENTED.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FOR MAGNESIUM GEN 2 (MG2) ON TWO PATIENTS. OF THOSE TWO PATIENTS, ONE HAD DISCREPANT RESULTS THAT WERE REPORTED OUTSIDE OF THE LABORATORY. ALL RESULTS ARE IN MG/DL. PATIENT (B)(6) HAD AN ORIGINAL RESULT OF 3.68, THE SAMPLE WAS REPEATED AND GENERATED A RESULT OF 2.01. THE ORIGINAL RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE REPEAT RESULT WAS CONSIDERED BY THE CUSTOMER TO BE CORRECT AND A CORRECTED REPORT WAS ISSUED. THERE WAS NO ADVERSE EVENT. THE LOT OF MG 2 REAGENT WAS 65507801, WITH AN EXPIRATION DATE OF 09/30/2013. THE FIELD SERVICE REPRESENTATIVE COULD NOT DETERMINE A CAUSE. HE CHECKED THE INSTRUMENT MECHANICS AND THE FLUID PRESSURES WERE WITHIN SPECIFICATIONS. HE ALSO RAN AN INSTRUMENT CHECK SUCCESSFULLY. THE INSTRUMENT WAS PERFORMING TO SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 311 CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1