FDA Adverse Event Malfunction Summary report: N

DIMENSION(R) CLINICAL CHEMISTRY SYSTEM

MDR report key: 2871080 · Received December 12, 2012

Report

Report Number
2517506-2012-00348
Event Type
Malfunction
Date Received
December 12, 2012
Date of Event
November 16, 2012
Report Date
November 16, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW
Product Code
LCP
PMA / PMN Number
K102510
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

ANALYSIS OF THE INSTRUMENT AND INSTRUMENT DATA INDICATE THAT THE CAUSE FOR THE FALSELY ELEVATED HB1C RESULTS IS USER ERROR. THE USER INCORRECTLY ENTERED A NUMBER FOR THE LOT SPECIFIC SCALER B PARAMETER WHICH THEY INPUT INTO THE INSTRUMENT SOFTWARE. THEY FAILED TO INPUT THE CORRECT SCALER B VALUE AS PRINTED ON THE LOT SPECIFIC LABEL. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

FALSELY ELEVATED HB1C RESULTS WERE OBTAINED ON QC AND PATIENT SAMPLES. THE PATIENT RESULTS WERE REPORTED TO THE PHYSICIAN. THE SAMPLE RESULTS WERE RE-RERUN AFTER A SHIFT IN QC AND PATIENT RESULTS WAS NOTICED AND A CALIBRATION SCALER VALUE WAS CORRECTED. LOWER RESULTS WERE OBTAINED. IT IS UNKNOWN IF PATIENT TREATMENT WAS ALTERED OR PRESCRIBED. THERE WAS NO REPORT OF ADVERSE HEALTH CONSEQUENCES AS A RESULT OF THE FALSELY ELEVATED HB1C RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIMENSION(R) CLINICAL CHEMISTRY SYSTEM HEMOGLOBIN A1C KIT LCP SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW GA3197

Patients

Seq Age Sex Outcome Treatment
1