FDA Adverse Event Injury Summary report: N

MODEL NOT SPECIFIED

MDR report key: 2870073 · Received December 12, 2012

Report

Report Number
2032227-2012-07993
Event Type
Injury
Date Received
December 12, 2012
Date of Event
November 23, 2012
Report Date
November 23, 2012
Manufacturer
MEDTRONIC MINIMED
Product Code
LZG
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
WV
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED, VIA SOCIAL MEDIA, THAT SHE HAS BEEN HAVING SEVERAL ISSUES WITH THE INSULIN PUMP RECENTLY. THE CUSTOMER STATED THAT SHE WAS HOSPITALIZED TWICE DUE TO DIABETIC KETOACIDOSIS, AND WAS SUSPICIOUS THAT HER INSULIN PUMP WAS NOT DELIVERING INSULIN TO HER. THE CUSTOMER STATED THAT SHE LATER FOUND OUT THAT THE NO DELIVERY ALARM WAS NOT FUNCTIONING. THE CUSTOMER ALSO STATED THAT SHE HAS BUILT UP SCAR TISSUE BECAUSE, SHE HAS BEEN USING THE WRONG INFUSION SET FOR HER BODY TYPE ALL THIS TIME. ANOTHER COMPLAINT WAS THAT SHE RECEIVED A LOW BATTERY ALARM, AND HAD TO USE SEVEN DIFFERENT BATTERIES BEFORE ONE WORKED. THE CUSTOMER WAS VERY UPSET WITH THE PRODUCT, AND STATED THAT SHOULD WOULD BE CHANGING COMPANIES. ATTEMPTED TO CONTACT THE CUSTOMER SEVERAL TIMES, BUT THERE WAS NO ANSWER. LEFT SEVERAL MESSAGES. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MODEL NOT SPECIFIED INSULIN INFUSION PUMP LZG MEDTRONIC MINIMED MMT-XXX

Patients

Seq Age Sex Outcome Treatment
1 23 YR Hospitalization