POWERED WHEELCHAIR
Report
- Report Number
- 1525712-2012-02855
- Event Type
- Malfunction
- Date Received
- December 11, 2012
- Report Date
- December 10, 2012
- Manufacturer
- INVACARE TAYLOR STREET
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- LA, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
(B)(4) - NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL TDXSPBASE, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY FOUR YEAR OLD. THE OWNER'S MANUAL PART NUMBER 1143190 REV. E (NOV-07) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE AND THE MAINTENANCE HISTORY OF THE DEVICE ARE UNKNOWN. THE MALFUNCTION HAS NOT BEEN CONFIRMED.
(B)(4) FOLLOW-UP #001. INITIAL PR 44343 ISSUED MFG REPORT #1525712-2012-02855. THIS MDR WAS FILED IN ERROR. (B)(4) WAS RECEIVED ON (B)(4) 2012, THIS WAS THE CALL BACK THE DEALER SAID HE WOULD MAKE ON COMPLAINT #(B)(4) BUT WAS NOT LINKED TO THE ORIGINAL NUMBER. THE FIRST COMPLIANT RECEIVED DID NOT HAVE A SN THE 2ND DID. THUS 2 MDR'S WERE FILED FOR THIS COMPLIANT. A CALL WAS MADE TO THE DEALER ON (B)(4) 2013 THAT CONFIRMED THE TWO COMPLAINTS ARE ON THE SAME ISSUE FOR THE SAME CHAIR. THE PROVIDER STATES HE WAS CALLING BACK (ON COMPLAINT # (B)(4)) WHILE REPAIRING THE TDXSP CUSTOM POWER CHAIR. THE CHAIR WAS STILL OPERATIONAL, JUST GAVE A FAULT CODE. (B)(4) NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL TDXSPBASE, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY FOUR YEAR OLD. THE OWNER'S MANUAL PART NUMBER 1143190 REV. E (NOV-07) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE AND THE MAINTENANCE HISTORY OF THE DEVICE ARE UNKNOWN. THE MALFUNCTION HAS NOT BEEN CONFIRMED.
(B)(4) - THE DEALER REPORTED THAT THE TDXSPBASE POWER WHEELCHAIR BRAKES WERE NOT FUNCTIONING PROPERLY. THERE WAS NO PATENT INJURY REPORTED.
(B)(4) THE DEALER REPORTED THAT THE TDXSPBASE POWER WHEELCHAIR BRAKES WERE NOT FUNCTIONING PROPERLY. THERE WAS NO PATENT INJURY REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE TAYLOR STREET | TDXSPBASE |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |