PUMP IN STYLE ADVANCED BREAST PUMP METRO BAG
Report
- Report Number
- 1419937-2012-00781
- Event Type
- Malfunction
- Date Received
- December 6, 2012
- Date of Event
- November 7, 2012
- Report Date
- November 7, 2012
- Manufacturer
- MEDELA, INC.
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
A REPLACEMENT POWER SOURCE WAS SENT TO THE CUSTOMER. ATTEMPTS TO RETRIEVE THE PRODUCT WERE UNSUCCESSFUL. THE PRODUCT INVOLVED IN THE COMPLAINT HAS NOT BEEN RECEIVED FOR TESTING/ANALYSIS. HOWEVER, THE CUSTOMER REPORTED THAT THE SPARKING WAS FROM THE EXPOSED WIRE ON THE CORD. THE CUSTOMER ALSO STATED THAT THERE WERE NO INJURIES FROM THIS ISSUE. AS A RESULT OF CAPA (B)(4), WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ONGOING. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECT INFORMATION, A FOLLOW UP REPORT WILL BE FILED.
THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT SHE SAW SPARKS COMING FROM THE COPPER WIRES ON HER TRANSFORMER. NO INJURY WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PUMP IN STYLE ADVANCED BREAST PUMP METRO BAG | HGX | MEDELA, INC. | 57036/9207010 | I2F |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |