FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED BREAST PUMP METRO BAG

MDR report key: 2864621 · Received December 6, 2012

Report

Report Number
1419937-2012-00781
Event Type
Malfunction
Date Received
December 6, 2012
Date of Event
November 7, 2012
Report Date
November 7, 2012
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER SOURCE WAS SENT TO THE CUSTOMER. ATTEMPTS TO RETRIEVE THE PRODUCT WERE UNSUCCESSFUL. THE PRODUCT INVOLVED IN THE COMPLAINT HAS NOT BEEN RECEIVED FOR TESTING/ANALYSIS. HOWEVER, THE CUSTOMER REPORTED THAT THE SPARKING WAS FROM THE EXPOSED WIRE ON THE CORD. THE CUSTOMER ALSO STATED THAT THERE WERE NO INJURIES FROM THIS ISSUE. AS A RESULT OF CAPA (B)(4), WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ONGOING. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECT INFORMATION, A FOLLOW UP REPORT WILL BE FILED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT SHE SAW SPARKS COMING FROM THE COPPER WIRES ON HER TRANSFORMER. NO INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PUMP IN STYLE ADVANCED BREAST PUMP METRO BAG HGX MEDELA, INC. 57036/9207010 I2F

Patients

Seq Age Sex Outcome Treatment
1