FDA Adverse Event Malfunction Summary report: N

NOVA MAX PLUS GLUCOSE MONITOR

MDR report key: 2864544 · Received December 6, 2012

Report

Report Number
3004193489-2012-00078
Event Type
Malfunction
Date Received
December 6, 2012
Date of Event
November 26, 2012
Report Date
December 5, 2012
Manufacturer
NOVA BIOMEDICAL CORP
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

NOVA BIOMEDICAL AWAITS THE RETURN OF THE DEVICE FOR EVAL. SHOULD ANY SIGNIFICANT FINDINGS BE A RESULT OF THAT INVESTIGATION, A FOLLOW-UP REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED TO NOVA BIOMEDICAL WHEN A CONSUMER WAS PERFORMING A KETONE TEST HE RECEIVED A GLUCOSE STRIP PROMPT ON THE METER APPEARED AND NOT A KETONE PROMPT. DURING THE CALL TO CUSTOMER SUPPORT, A BLOOD GLUCOSE TEST WAS PERFORMED USING ANOTHER KETONE TEST STRIP AND AGAIN THE TESTER DISPLAYED "GLU" PROMPT RATHER THAN THE "KET" PROMPT. THE CONSUMER CONTINUED TO TEST AND RECEIVED A BLOOD GLUCOSE READING WITH THE KETONE TEST STRIP. THE METER WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 NOVA MAX PLUS GLUCOSE MONITOR GLUCOSE MONITOR NBW NOVA BIOMEDICAL CORP NA 1510211091

Patients

Seq Age Sex Outcome Treatment
1 UNK