FDA Adverse Event
Malfunction
Summary report: N
NOVA MAX PLUS GLUCOSE MONITOR
MDR report key: 2864544
·
Received December 6, 2012
Report
- Report Number
- 3004193489-2012-00078
- Event Type
- Malfunction
- Date Received
- December 6, 2012
- Date of Event
- November 26, 2012
- Report Date
- December 5, 2012
- Manufacturer
- NOVA BIOMEDICAL CORP
- Product Code
- NBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
NOVA BIOMEDICAL AWAITS THE RETURN OF THE DEVICE FOR EVAL. SHOULD ANY SIGNIFICANT FINDINGS BE A RESULT OF THAT INVESTIGATION, A FOLLOW-UP REPORT WILL BE FILED.
Description of Event or Problem · 1
IT WAS REPORTED TO NOVA BIOMEDICAL WHEN A CONSUMER WAS PERFORMING A KETONE TEST HE RECEIVED A GLUCOSE STRIP PROMPT ON THE METER APPEARED AND NOT A KETONE PROMPT. DURING THE CALL TO CUSTOMER SUPPORT, A BLOOD GLUCOSE TEST WAS PERFORMED USING ANOTHER KETONE TEST STRIP AND AGAIN THE TESTER DISPLAYED "GLU" PROMPT RATHER THAN THE "KET" PROMPT. THE CONSUMER CONTINUED TO TEST AND RECEIVED A BLOOD GLUCOSE READING WITH THE KETONE TEST STRIP. THE METER WILL BE RETURNED FOR EVAL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | NOVA MAX PLUS GLUCOSE MONITOR | GLUCOSE MONITOR | NBW | NOVA BIOMEDICAL CORP | NA | 1510211091 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |