FDA Adverse Event Malfunction Summary report: N

POLAR CARE GLACIER WITH WRAPON ANKLE PAD

MDR report key: 2864019 · Received December 10, 2012

Report

Report Number
2028253-2012-00027
Event Type
Malfunction
Date Received
December 10, 2012
Date of Event
November 6, 2012
Report Date
December 7, 2012
Manufacturer
BREG, INC.
Product Code
ILO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A BREG CUSTOMER SERVICE REPRESENTATIVE TOOK THE REPORT FROM THE SALES REPRESENTATIVE (WHO OBTAINED THE REPORT FROM THE CUSTOMER) REGARDING THE ISSUE AND SENT OUT A NEW DEVICE TO THE CUSTOMER. THE ORIGINAL DEVICE WAS RETURNED TO BREG, INC. AND A QUALITY TECHNICIAN PERFORMED A FAILURE ANALYSIS AND FOUND THAT THE PUMP WAS IN GOOD WORKING ORDER. NO LEAKAGE WAS FOUND AFTER 24 HOURS OF SIMULATED USE. THE REPORTED COMPLAINT COULD NOT BE CONFIRMED. IT WAS NOT POSSIBLE TO REPRODUCE THE LEAKING OF THE PAD. NO MALFUNCTION OF THE DEVICE WAS DETECTED.

Description of Event or Problem · 1

BREG, INC RECEIVED A REPORT FROM A PATIENT THAT A POLAR CARE GLACIER COLD THERAPY SYSTEM WITH WRAP ON ANKLE PAD WAS LEAKING FROM THE PAD AND THE PATIENT'S DRESSING GOT WET. THE REPORTER ALSO INDICATED THAT THE PUMP WAS NOT WORKING. NO ADDITIONAL INFORMATION WAS GIVEN (I.E. NO PATIENT INFORMATION (APART FROM NAME), NO MEDICAL ATTENTION AS A RESULT OF LEAK). THERE WAS NO REPORT OF AN ADVERSE EVENT REQUIRING ANY MEDICAL ATTENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 POLAR CARE GLACIER WITH WRAPON ANKLE PAD COLD THERAPY, PRODUCT CODE: ILO ILO BREG, INC. 10913 221270484

Patients

Seq Age Sex Outcome Treatment
1