FDA Adverse Event Malfunction Summary report: N

VITROS 350 CHEMISTRY SYSTEM

MDR report key: 2863816 · Received December 10, 2012

Report

Report Number
1319681-2012-00237
Event Type
Malfunction
Date Received
December 10, 2012
Date of Event
November 8, 2012
Report Date
December 7, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT HIGHER THAN EXPECTED VITROS AMON RESULTS WERE OBTAINED FROM A SINGLE PATIENT SAMPLE ON A VITROS 350 SYSTEM. THERE WAS NO EVIDENCE THAT A REAGENT ISSUE CONTRIBUTED TO THE EVENT. AN OCD LABORATORY SPECIALIST PERFORMED "AS-REQUIRED" MAINTENANCE ACTIVITIES TO THE MICROSLIDE INCUBATOR SUBSYSTEM OF THE ANALYZER. FOLLOWING THESE ACTIVITIES, THE ANALYZER WAS RETURNED TO EXPECTED PERFORMANCE. THE MOST LIKELY ROOT CAUSE OF THIS EVENT IS AN INSTRUMENT RELATED ISSUE.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED IMPRECISE VITROS AMON RESULTS (PATIENT RESULTS=180 VS. 107, 114 UG/DL) FROM A SINGLE PATIENT SAMPLE ON A VITROS 350 SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. HOWEVER, NO VITROS AMON PATIENT SAMPLE RESULTS WERE REPORTED OUT OF THE LABORATORY AT THE TIME OF THE EVENT. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 350 CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1