FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2863216 · Received December 10, 2012

Report

Report Number
3004209178-2012-91168
Event Type
Malfunction
Date Received
December 10, 2012
Date of Event
October 9, 2012
Report Date
November 6, 2012
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE DEVICE HAD MISSING SEGMENTS/PARTIAL DISPLAY AND FROZEN SCREEN DUE TO MOISTURE DAMAGE ON THE ELECTRONIC ASSEMBLY. UNABLE TO CONFIRM A BLANK DISPLAY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A FROZEN DISPLAY. THE BLOOD GLUCOSE READING WAS 130MG/DL. TROUBLESHOOTING WAS PERFORMED. THE CALLER STATED THAT THE DEVICE COUNTED UP TO FIVE, AND THEN IT WAS FROZEN AND BEEPED. INSTRUCTED THE CUSTOMER TO REMOVE THE BATTERY AND TO INSERT A NEW BATTERY, BUT THE FROZEN DISPLAY CONTINUED WITH NO ADVANCEMENT OF THE TIME. THE CALLER ALSO MENTIONED HAVING A BLANK DISPLAY AND THEN A PARTIAL DISPLAY. ADVISED THE CALLER THAT THE INSULIN PUMP WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 19 YR