FDA Adverse Event
Malfunction
Summary report: N
PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP
MDR report key: 2863216
·
Received December 10, 2012
Report
- Report Number
- 3004209178-2012-91168
- Event Type
- Malfunction
- Date Received
- December 10, 2012
- Date of Event
- October 9, 2012
- Report Date
- November 6, 2012
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- PMA / PMN Number
- P980022
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ
- Reporter Occupation
- PATIENT
Narratives
Additional Manufacturer Narrative · 1
FAILURE ANALYSIS REVEALED THAT THE DEVICE HAD MISSING SEGMENTS/PARTIAL DISPLAY AND FROZEN SCREEN DUE TO MOISTURE DAMAGE ON THE ELECTRONIC ASSEMBLY. UNABLE TO CONFIRM A BLANK DISPLAY.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A FROZEN DISPLAY. THE BLOOD GLUCOSE READING WAS 130MG/DL. TROUBLESHOOTING WAS PERFORMED. THE CALLER STATED THAT THE DEVICE COUNTED UP TO FIVE, AND THEN IT WAS FROZEN AND BEEPED. INSTRUCTED THE CUSTOMER TO REMOVE THE BATTERY AND TO INSERT A NEW BATTERY, BUT THE FROZEN DISPLAY CONTINUED WITH NO ADVANCEMENT OF THE TIME. THE CALLER ALSO MENTIONED HAVING A BLANK DISPLAY AND THEN A PARTIAL DISPLAY. ADVISED THE CALLER THAT THE INSULIN PUMP WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP | OYC | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-723NAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 19 YR |