FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2863205 · Received December 10, 2012

Report

Report Number
3004209178-2012-91170
Event Type
Malfunction
Date Received
December 10, 2012
Date of Event
September 23, 2012
Report Date
October 26, 2012
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP HAD A FROZEN DISPLAY AND CONSTANT TONE AS A RESULT OF A FAULTY COMPONENT ON THE INTERFACE BOARD. UNABLE TO CONFIRM THE ALARM OR THE BLANK DISPLAY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP ALARMED, AND SHE WAS NOT ABLE TO CLEAR THE ALARM. THE CALLER REMOVED THE BATTERY FOR FIVE MINUTES, BUT THE DISPLAY DID NOT RETURN. INSTRUCTED THE CUSTOMER TO REMOVE THE BATTERY FOR TWO HOURS, BUT THE DEVICE TURNED OFF AGAIN SEVERAL TIMES AFTER THE INSULIN PUMP WAS RESET. ADVISED THE CUSTOMER THAT THE INSULIN PUMP WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 20 YR