FDA Adverse Event
Malfunction
Summary report: N
CONTOUR
MDR report key: 2862689
·
Received December 10, 2012
Report
- Report Number
- 1826988-2012-00640
- Event Type
- Malfunction
- Date Received
- December 10, 2012
- Date of Event
- November 1, 2012
- Report Date
- November 16, 2012
- Manufacturer
- BAYER HEALTHCARE LLC
- Product Code
- NBW
- PMA / PMN Number
- K062058
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WV, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 490MG/DL FROM HER CONTOUR METER, RE-TESTED ON A DIFFERENT METER AND RECEIVED 210MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED THE CUSTOMER DECLINED TO TROUBLESHOOT OR PROVIDE ADDITIONAL INFORMATION BEFORE ENDING THE CALL. NO PRODUCT WILL BE RETURNED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CONTOUR | BLOOD GLUCOSE TEST STRIPS | NBW | BAYER HEALTHCARE LLC | 7098C | 2GC3B07 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |