FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2862689 · Received December 10, 2012

Report

Report Number
1826988-2012-00640
Event Type
Malfunction
Date Received
December 10, 2012
Date of Event
November 1, 2012
Report Date
November 16, 2012
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 490MG/DL FROM HER CONTOUR METER, RE-TESTED ON A DIFFERENT METER AND RECEIVED 210MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED THE CUSTOMER DECLINED TO TROUBLESHOOT OR PROVIDE ADDITIONAL INFORMATION BEFORE ENDING THE CALL. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC 7098C 2GC3B07

Patients

Seq Age Sex Outcome Treatment
1