FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2862672 · Received December 10, 2012

Report

Report Number
1826988-2012-00637
Event Type
Malfunction
Date Received
December 10, 2012
Date of Event
November 1, 2012
Report Date
November 15, 2012
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INITIAL REPORTER PHONE NUMBER AND ADDRESS WERE NOT PROVIDED.

Description of Event or Problem · 1

THE ADVOCATE STATED THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 120MG/DL FROM HER CONTOUR AND A READING OF 276MG/DL FROM THE DOCTOR'S METER.THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT.NO ADVERSE EVENT WAS ALLEGED.THE TEST STRIPS ARE TO BE RETURNED FOR EVALUATION.REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC 7080G 2DC3B02

Patients

Seq Age Sex Outcome Treatment
1