FDA Adverse Event Malfunction Summary report: N

CONTOUR USB

MDR report key: 2862665 · Received December 10, 2012

Report

Report Number
1826988-2012-00635
Event Type
Malfunction
Date Received
December 10, 2012
Date of Event
November 13, 2012
Report Date
November 15, 2012
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K091820
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IN SOME COUNTRIES OUTSIDE THE US, CUSTOMER INFORMATION IS NOT PROVIDED DUE TO PRIVACY LAWS THE MODEL NUMBER WAS NOT PROVIDED.

Description of Event or Problem · 1

A UK CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 14MMOL/L ON THEIR CONTOUR USB, WHICH PROMOTED THE CUSTOMER TO INJECT EXTRA INSULIN. THE CUSTOMER WAS LATER TAKEN TO THE MEDIC BECAUSE OF HYPOGLYCEMIC SYMPTOMS. THE MEDIC RAN A BLOOD TEST ON THE CUSTOMER AND RECEIVED A READING OF 2.8MMOL/L. FURTHER INFORMATION ABOUT THE EVENT WAS NOT PROVIDED. STRIP INFORMATION WAS NOT PROVIDED BUT THE TEST STRIPS ARE EXPECTED TO BE RETURNED FOR EVALUATION. A NEW KIT WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR USB BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC

Patients

Seq Age Sex Outcome Treatment
1