FDA Adverse Event Injury Summary report: N

OT PING METER

MDR report key: 2862432 · Received December 10, 2012

Report

Report Number
3008382007-2012-07502
Event Type
Injury
Date Received
December 10, 2012
Date of Event
November 30, 2012
Report Date
November 30, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K080639
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. TEST STRIP LOT #: NOT PROVIDED.

Additional Manufacturer Narrative · 1

(B)(4): THE METER HAS PASSED TESTING WITH NO FAULTS FOUND. THE REPORTED ISSUE COULD NOT BE REPRODUCED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2012 THE LAY USER/PATIENT CONTACTED LIFESCAN TO REPORT THE ONE TOUCH PING METER WAS GIVING INACCURATELY HIGH READINGS. THE SR. MEDICAL SURVEILLANCE SPECIALIST WAS ABLE TO CLASSIFY THE COMPLAINT BASED ON THE INFORMATION PROVIDED TO CUSTOMER SERVICE. ON (B)(6) 2012 AT 5:25 AM, THE PATIENT OBTAINED THE BLOOD GLUCOSE READING OF 342 MG/DL ON THE REPORTED METER. AT AN UNSPECIFIED TIME, THE PATIENT OBTAINED THE READING OF "LESS THAN 50 MG/DL" ON THE DEXCOM CONTINUOUS GLUCOSE MONITORING SYSTEM. BASED ON HER IPT PROTOCOL, THE PATIENT CORRECTED HER ELEVATED BLOOD GLUCOSE LEVEL WITH A 3.75 UNIT BOLUS DOSE OF INSULIN VIA THE PUMP. AT 7:00 AM THE PATIENT WAS FOUND UNCONSCIOUS, AND EMERGENCY MEDICAL SERVICES WERE CONTACTED. AT 8:00 AM PARAMEDICS ARRIVED AND TESTED THE PATIENT'S BLOOD GLUCOSE LEVEL TO BE 30 MG/DL. THE PATIENT WAS TREATED INTRAVENOUSLY WITH GLUCOSE. TROUBLESHOOTING REVEALED THE METER WAS SET TO THE CORRECT UNIT OF MEASURE AND THE TEST STRIPS WERE IN GOOD CONDITION AND WITHIN OPENED EXPIRATION DATING. THE METER, TEST STRIPS AND CONTROL SOLUTION WERE REPLACED. THE PATIENT ALLEGEDLY SUFFERED SYMPTOMS SUGGESTING SEVERE HYPOGLYCEMIA AFTER TAKING AN INSULIN BOLUS BASED ON AN ELEVATED METER READING, AND RECEIVED EMERGENCY MEDICAL ATTENTION AND TREATMENT WITH GLUCOSE. THEREFORE THIS COMPLAINT IS BEING REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 56 YR Life Threatening| R