FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2861687 · Received December 7, 2012

Report

Report Number
2122870-2012-01966
Event Type
Malfunction
Date Received
December 7, 2012
Date of Event
November 14, 2012
Report Date
November 14, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT ERRONEOUS PROSTATE SPECIFIC ANTIGEN (PSA), TOTAL T4, AND T UPTAKE RESULTS WERE GENERATED BY ACCESS 2 IMMUNOASSAY SYSTEM FOR THREE PATIENTS. THE DUPLICATE RESULTS WERE NOT CONSISTENT. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THERE WAS NO REPORT OF DEATH, INJURY OR CHANGE TO PATIENT TREATMENT IN CONNECTION TO THIS EVENT. BEC FIELD SERVICE ENGINEER (FSE) REPLACED PRECISION PUMP SEALS TO ADDRESS THE IMPRECISION ISSUES REPORTED BY THE CUSTOMER. THE FSE THEN OBSERVED CLOUDINESS WITHIN THE INSTRUMENT WASH PUMP AND REPLACED THE ENTIRE WASH PUMP. THE FSE PERFORMED SYSTEM CHECK AND PRECISION RUNS ON THE AFFECTED ASSAYS AND OBTAINED ACCEPTABLE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. ACCESS 2 NA

Patients

Seq Age Sex Outcome Treatment
1