FDA Adverse Event
Malfunction
Summary report: N
ACCESS® 2 IMMUNOASSAY SYSTEM
MDR report key: 2861687
·
Received December 7, 2012
Report
- Report Number
- 2122870-2012-01966
- Event Type
- Malfunction
- Date Received
- December 7, 2012
- Date of Event
- November 14, 2012
- Report Date
- November 14, 2012
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
Description of Event or Problem · 1
A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT ERRONEOUS PROSTATE SPECIFIC ANTIGEN (PSA), TOTAL T4, AND T UPTAKE RESULTS WERE GENERATED BY ACCESS 2 IMMUNOASSAY SYSTEM FOR THREE PATIENTS. THE DUPLICATE RESULTS WERE NOT CONSISTENT. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THERE WAS NO REPORT OF DEATH, INJURY OR CHANGE TO PATIENT TREATMENT IN CONNECTION TO THIS EVENT. BEC FIELD SERVICE ENGINEER (FSE) REPLACED PRECISION PUMP SEALS TO ADDRESS THE IMPRECISION ISSUES REPORTED BY THE CUSTOMER. THE FSE THEN OBSERVED CLOUDINESS WITHIN THE INSTRUMENT WASH PUMP AND REPLACED THE ENTIRE WASH PUMP. THE FSE PERFORMED SYSTEM CHECK AND PRECISION RUNS ON THE AFFECTED ASSAYS AND OBTAINED ACCEPTABLE RESULTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | BECKMAN COULTER, INC. | ACCESS 2 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |