FDA Adverse Event Malfunction Summary report: N

ACCU-CHECK SPIRIT COMBO

MDR report key: 2861525 · Received November 28, 2012

Report

Report Number
2183996-2012-01815
Event Type
Malfunction
Date Received
November 28, 2012
Date of Event
November 18, 2012
Report Date
March 11, 2013
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. THE DELIVERY ACCURACY AND THE OCCLUSION LIMITS OF THE INSULIN PUMP WERE TESTED ON THE DIAGNOSTIC TEST SYSTEM AND BOTH MEET THE SPECIFICATIONS. THE ALARM FUNCTIONS OF THE INSULIN PUMP WERE TESTED ON THE DIAGNOSTIC TEST SYSTEM AND MEET THE SPECIFICATIONS. THE BUTTONS AND THE DISPLAY OF THE INSULIN PUMP WERE TESTED WITHIN THE MMI TEST ON THE DIAGNOSTIC TEST SYSTEM AND BOTH MEET THE SPECIFICATIONS. THE TECHNICAL INVESTIGATION GAVE NO EVIDENCE THAT THE DEVICE DID CAUSE OR CONTRIBUTE TO THE CONDITION REPORTED BY THE PATIENT. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED. THEREFORE, NO CORRECTIVE OR PREVENTIVE ACTIONS WILL BE INITIATED.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE SWITCHED OFF BY ITSELF WITHOUT ANY ALARM OR ERROR MESSAGE. PATIENT STATED SHE IS EXPERIENCING ELEVATED BLOOD GLUCOSE LEVEL UP TO 450 MG/DL. PATIENT REPORTED THE INFUSION DEVICE GAVE AN ACOUSTIC ALERT AND DISPLAYED NO INFORMATION. PATIENT ALSO REPORTED EXPERIENCING DIFFICULTY OPENING THE BATTERY COVER. PATIENT STATED AFTER THE BATTERY AND BATTERY COVER WAS CHANGED, THE INFUSION DEVICE IS WORKING WITHOUT PROBLEMS. NO FURTHER INFORMATION IS AVAILABLE. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHECK SPIRIT COMBO LZG ROCHE INSULIN DELIVERY SYSTEMS INC. 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 33 YR RELATED ACCESSORIES| DATE OF THERAPY: UNK| INSULIN| INSULIN INFUSION PUMP