FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM

MDR report key: 2861329 · Received December 3, 2012

Report

Report Number
MW5027941
Event Type
Malfunction
Date Received
December 3, 2012
Report Date
December 3, 2012
Manufacturer
ALCON LABS, INC
Product Code
HQC
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MT, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Description of Event or Problem · 1

THIS IS ABOUT AN ALCON INFINITI. THE DEVICE GIVES AN ERROR CODE 135. THE UNIT WILL NOT FUNCTION WITH THIS ERROR. THIS CAUSED A DELAY OF THE CASE BUT FAILED BEFORE THE PT WAS IN THE ROOM. IN TALKING WITH THE MFR, THEY SAID THAT THEY WERE AWARE OF THE PROBLEM AND SOLD ME THE SPACER THAT FIXES IT. THEY SAID THIS NEEDS TO BE CHANGED AS PART OF THE PM PROGRAM. I HAVE THEIR PM PROCEDURE AND IT DOES NOT RECOMMEND THIS REPLACEMENT. I ASKED THE COMPANY IF I COULD GET A COPY OF THE NEW PROCEDURE AND WAS TOLD THAT THEY NO LONGER PROVIDE THAT. THE NEW SPACER IS VERY DIFFERENT FROM THE ORIGINAL AND IS DIRECTIONAL. I FEEL THAT THIS SHOULD HAVE BEEN A DEVICE ALERT AND CORRECTION TO THEIR DOCUMENTATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INFINITI VISION SYSTEM PHACO HQC ALCON LABS, INC INFINITI VISION NA

Patients

Seq Age Sex Outcome Treatment
1 Other