FDA Adverse Event Malfunction Summary report: N

COULTER® ACT DIFF 12¿ ANALYZER

MDR report key: 2855218 · Received December 3, 2012

Report

Report Number
1061932-2012-02708
Event Type
Malfunction
Date Received
December 3, 2012
Date of Event
November 5, 2012
Report Date
November 5, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K973634
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) CHECKED THE RED BLOOD CELL (RBC) BATH AND PLATE (PLT) COUNT PATHWAY, AND FITTINGS ON THE DILUENT FILTERS. THE FSE VERIFIED REPRODUCIBILITY AND SYSTEM OPERATION AND CONTROLS. THE UNIT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS. A DEFINITIVE CAUSE OF THE EVENT IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED DISCREPANT PLATELET RESULTS, FOR ONE PATIENT, INVOLVING THE COULTER ACT DIFF 12 ANALYZER. THE CUSTOMER STATED PLATELET RESULTS DID NOT CORRELATE UPON RECHECK. THE ERRONEOUS RESULTS WERE NOT RELEASED OUT OF THE LABORATORY. THE CUSTOMER-SUPPLIED DATA INDICATE INITIAL RUN HAD LOW WHITE BLOOD CELL (WBC), PLATELET (PLT) AND ELEVATED RED BLOOD CELL (RBC), HEMOGLOBIN (HGB), AND HEMATOCRIT (HCT) COMPARED TO THE REANALYZED RESULTS. THE INITIAL LOW PLATELET RESULT HAD INSTRUMENT GENERATED FLAG - THE TWO REPEAT RESULTS CORRELATED. THE CUSTOMER ALSO INDICATES MULTIPLE PATIENT SAMPLES WERE AFFECTED BY THE ISSUE. THERE WAS NO PATIENT IMPACT ASSOCIATED WITH THIS EVENT. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® ACT DIFF 12¿ ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1