FDA Adverse Event Malfunction Summary report: N

COULTER AC*T DIFF 2 ANALYZER

MDR report key: 2855189 · Received December 3, 2012

Report

Report Number
1061932-2012-02713
Event Type
Malfunction
Date Received
December 3, 2012
Date of Event
November 6, 2012
Report Date
November 6, 2012
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K990352
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BEC FIELD SERVICE ENGINEER (FSE) TROUBLESHOT THE ISSUE WITH THE CUSTOMER OVER THE PHONE. THE CUSTOMER STATED THAT THERE WAS A LEAK AT THE PROBE OF THE INSTRUMENT. THE FSE INSTRUCTED THE CUSTOMER TO CLEAN THE PROBE WIPE. AFTER CLEANING THE PROBE WIPE THE INSTRUMENT WAS RUNNING WITHOUT ANY LEAKS. FAILURE MODE: THE CAUSE OF THE LEAK WAS THE PROBE WIPE. PER PRODUCT LABELING: BECKMAN COULTER, INC. URGES ITS CUSTOMERS TO COMPLY WITH ALL NATIONAL HEALTH AND SAFETY STANDARDS SUCH AS THE USE OF BARRIER PROTECTION. THIS MAY INCLUDE, BUT IT IS NOT LIMITED TO, PROTECTIVE EYEWEAR, GLOVES, AND SUITABLE LABORATORY ATTIRE WHEN OPERATING OR MAINTAINING THIS OR ANY OTHER AUTOMATED LABORATORY ANALYZER. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING A LEAK AT THE PROBE OF THE COULTER AC*T DIFF 2 ANALYZER. THE VOLUME OF THE LEAK WAS ABOUT 2 ML AND WAS NOT CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER WAS WEARING PPE CONSISTING OF GLOVES AND A LAB COAT AT THE TIME OF THE OCCURRENCE. THERE WAS NO BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. NO ERRONEOUS RESULTS WERE GENERATED IN CONNECTION TO THE LEAK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER AC*T DIFF 2 ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER INC. ACT DIFF 2 N/A

Patients

Seq Age Sex Outcome Treatment
1