FDA Adverse Event Malfunction Summary report: N

SYNERGY

MDR report key: 2855068 · Received December 3, 2012

Report

Report Number
3004209178-2012-11092
Event Type
Malfunction
Date Received
December 3, 2012
Report Date
November 7, 2012
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT ID: 748940, SERIAL# (B)(4), IMPLANTED: (B)(6) 2004, PRODUCT TYPE: EXTENSION. PRODUCT ID: 748940, SERIAL# (B)(4), IMPLANTED: (B)(6) 2004, PRODUCT TYPE: EXTENSION. PRODUCT ID: 7435, SERIAL# (B)(4), IMPLANTED: (B)(6) 2009, PRODUCT TYPE: PROGRAMMER. PATIENT PRODUCT ID: 3998, LOT# J0357391V, IMPLANTED: (B)(6) 2004, PRODUCT TYPE: LEAD. (B)(4).

Description of Event or Problem · 1

ADDITIONAL INFORMATION RECEIVED REPORTED THAT THE PATIENT WAS STILL TRYING TO CONTACT A COMPANY REPRESENTATIVE SO THAT THEY COULD FIND OUT WHY THEIR UNIT WAS 'NOT WORKING AT ALL.' IT WAS STATED THAT THE PATIENT'S PHYSICIAN WAS NOT LOCAL AND THAT THEY NEEDED TO SEE A REPRESENTATIVE 'ONE ON ONE.' FURTHER INFORMATION HAS BEEN REQUESTED. IF MORE INFORMATION BECOMES AVAILABLE, A FOLLOW UP REPORT WILL BE SENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PATIENT WAS UNABLE TO TURN HER DEVICE BACK ON AFTER A MAGNETIC RESONANCE IMAGING (MRI) OF THE HEAD. IT WAS STATED THAT THE PATIENT WAS UNABLE TO MAKE AN ADJUSTMENT WITH OR WITHOUT THE ANTENNA ATTACHED. THE REPORTER STATED THAT THE DEVICE WAS TURNED OFF THE PREVIOUS NIGHT AND CONFIRMED THIS WITH NO LONGER BEING ABLE TO FEEL THE TINGLING SENSATION. NO ADDITIONAL INFORMATION WAS AVAILABLE AT THE DATE OF THIS REPORT. ANY ADDITIONAL INFORMATION RECEIVED WILL BE INCLUDED IN A SUPPLEMENTAL REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNERGY STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 7427

Patients

Seq Age Sex Outcome Treatment
1