FDA Adverse Event Malfunction Summary report: N

VITROS DT60 II CHEMISTRY SYSTEM

MDR report key: 2854866 · Received December 3, 2012

Report

Report Number
1319681-2012-00231
Event Type
Malfunction
Date Received
December 3, 2012
Date of Event
November 5, 2012
Report Date
December 3, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A LOWER THAN EXPECTED VITROS CHOL DT QUALITY CONTROL RESULT WAS OBTAINED ON A VITROS DT60 II CHEMISTRY SYSTEM. THE INVESTIGATION DETERMINED THAT THE CAUSE OF THIS EVENT WAS A USER-INDUCED SLIDE TRACKING ERROR, WHICH IS A REPORTABLE MALFUNCTION FOR THE VITROS DT60 II CHEMISTRY SYSTEM. INFORMATION FROM SECTION 8.3 OF THE VITROS DT60 II OPERATOR'S MANUAL (31-JULY-2010 REVISION) DESCRIBING THE POTENTIAL CAUSES OF A SLIDE TRACKING ERROR WAS REVIEWED WITH THE CUSTOMER. FOLLOWING ACTIONS TO RESOLVE A SLIDE TRACKING ERROR, ACCEPTABLE VITROS CHOL DT PERFORMANCE WAS OBSERVED. THE ROOT CAUSE OF THIS EVENT IS USER ERROR.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED A LOWER THAN EXPECTED VITROS CHOL DT QUALITY CONTROL RESULT WHEN USING THE VITROS DT60 II CHEMISTRY SYSTEM. A VITROS CHOL DT RESULT LESS THAN THE ASSAY MEASURING RANGE OF 50 MG/DL WAS OBTAINED FROM THE VITROS DT CONTROL I FLUID VERSUS THE EXPECTED VALUE OF 144 MG/DL. NO PATIENT SAMPLES WERE RUN DURING THE TIME FRAME OF THE EVENT. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS DT60 II CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1