FDA Adverse Event Malfunction Summary report: N

SEVEN CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 2854362 · Received December 3, 2012

Report

Report Number
3004753838-2012-00321
Event Type
Malfunction
Date Received
December 3, 2012
Date of Event
November 4, 2012
Report Date
November 4, 2012
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P050012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2012 TO REPORT THAT UPON REMOVAL OF SENSOR ON SAME DAY DUE TO SENSOR FAILURE, THE SENSOR WIRE WAS MISSING. SHE BELIEVES SHE CAN FEEL IT UNDER HER SKIN. NO PORTION OF THE WIRE IS VISIBLE. PATIENT REPORTS SLIGHT PAIN UPON TOUCHING THE INSERTION SITE. AT THE TIME OF HER CALL TO TECHNICAL SUPPORT, PATIENT REPORTS THAT NO MEDICAL INTERVENTION WAS REQUIRED AND THAT SHE IS IN FINE CONDITION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SEVEN CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-03 5032604

Patients

Seq Age Sex Outcome Treatment
1 33 YR Other