FDA Adverse Event Malfunction Summary report: N

DIMENSION EXL WITH LM

MDR report key: 2853412 · Received November 30, 2012

Report

Report Number
1226181-2012-00136
Event Type
Malfunction
Date Received
November 30, 2012
Date of Event
November 2, 2012
Report Date
November 2, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K944093
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. THE FSE ANALYZED THE INSTRUMENT. THE CAUSE OF THE AMMONIA IMPRECISION IS UNKNOWN. THE FSE PROACTIVELY ADJUSTED THE TRANSFER SHUTTLE, PERFORMED REAGENT SYRINGE ALIGNMENT, REPLACED THE REAGENT 1 SYRINGE TIP, REPLACED THE LAMP OF THE PHOTOMETER, RAN MULTIPLE PRECISION TESTS AND THEY WERE GOOD. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

THE CUSTOMER EXPERIENCED IMPRECISION OF AMMONIA ON A DIMENSION EXL INSTRUMENT. ON (B)(6) THE CUSTOMER RAN A SURVEY FOR AMMONIA. ONE OF THE TWO SAMPLES WAS OUT OF EXPECTED RANGE. ON (B)(6) 2012 THE CUSTOMER RAN A PRECISION STUDY WITH PATIENT SAMPLES AND FOUND THAT ONE OF THE SAMPLES RESULTED HIGH VARIATION. THE CUSTOMER USES ANOTHER INSTRUMENT IN THE LABORATORY FOR RUNNING AMMONIA ASSAY. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE IMPRECISION OF AMMONIA ASSAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIMENSION EXL WITH LM CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION EXL WITH LM

Patients

Seq Age Sex Outcome Treatment
1