FDA Adverse Event Malfunction Summary report: N

SLDM, DIGITAL TOWER

MDR report key: 2853194 · Received June 26, 2008

Report

Report Number
1225671-2008-00002
Event Type
Malfunction
Date Received
June 26, 2008
Date of Event
April 1, 2008
Report Date
April 22, 2008
Manufacturer
ICAD INC.
Product Code
LMA
PMA / PMN Number
P0110038
Removal / Correction Number
Z-1546-2008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ICAD RECEIVED INFORMATION FROM THE CUSTOMER INDICATING THAT HOLOGIC HAD IDENTIFIED THAT THE PROBLEM WAS BEING CAUSED BY THEIR DEVICE. ICAD CONTACTED HOLOGIC FOR MORE INFORMATION ON THIS ISSUE. OUR INVESTIGATION HAS IDENTIFIED THE ROOT CAUSE OF THE REPORTED CONDITION AS A SOFTWARE ERROR USED IN THE HOLOGIC WORKSTATION THAT RESULTED IN THE SKEWED CAD MARKS THAT OUR CUSTOMER REPORTED TO ICAD. ON (B)(4), 2008, ICAD BECAME AWARE OF A CLASS 3 RECALL ON THE HOLOGIC FULL FIELD DIGITAL MAMMOGRAPHY SYSTEM. THIS SYSTEM WAS IDENTIFIED BY OUR CUSTOMER AS BEING USED WITH THE ICAD SECONDLOOK DIGITAL SERVER IN THE (B)(4) 2008 REPORTED EVENT. ICAD CONTACTED HOLOGIC TO DETERMINE IF THE CORRECTIVE ACTIONS IDENTIFIED IN THE HOLOGIC RECALL NOTIFICATION HAD TAKEN PLACE. THE HOLOGIC REPRESENTATIVE INDICATED THAT THE WORKSTATION SERIAL NUMBERS LISTED ON THE RECALL WERE BEING CORRECTED. ICAD MADE A FOLLOW-UP PHONE CALL TO OUR CUSTOMER TO CHECK THE STATUS OF THE HOLOGIC RECALL ACTIONS. OUR CUSTOMER REPORTED THAT AFTER HOLOGIC CORRECTED THE REPORTED SOFTWARE ISSUE, THE PROBLEM HAD NOT REOCCURRED. NO ADDITIONAL ACTIONS ARE PLANNED BY ICAD HOWEVER, WE WILL CONTINUE TO MONITOR FOR THE REPORTED CONDITION.

Description of Event or Problem · 1

WE RECEIVED NOTIFICATION FROM OUR CUSTOMER THAT OUR SECONDLOOK, COMPUTER-AIDED DETECTION (CAD) SYSTEM FOR MAMMOGRAPHY HAD ALLEGEDLY MALFUNCTIONED. THE CUSTOMER REPORTED THAT THE ICAD SYSTEM IMAGES WERE BEING SENT TO A HOLOGIC WORKSTATION THAT APPEARED SLIGHTLY SKEWED IN THE STRUCTURED WORKSTATION REPORT. THE CUSTOMER INDICATED THAT THIS EVENT OCCURRED AFTER HOLOGIC UPGRADED THEIR WORKSTATION SOFTWARE. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SLDM, DIGITAL TOWER SECONDLOOK DIGITAL CAD SYSTEM LMA ICAD INC. DSC002-03 NA

Patients

Seq Age Sex Outcome Treatment
1