FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL MONITORING

MDR report key: 2844951 · Received October 24, 2012

Report

Report Number
3023750-2012-00082
Event Type
Malfunction
Date Received
October 24, 2012
Date of Event
October 1, 2012
Report Date
October 1, 2012
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
K052160
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MY
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS AN INSTALLED CENTRALIZED PATIENT MONITORING SYSTEM THAT UTILIZES A SUN MICROSYSTEMS CENTRAL PROCESSING UNIT (CPU) AND RELATED COMPUTER NETWORK PERIPHERALS. THE DEVICE RECEIVES, ANALYZES, AND DISPLAYS PATIENT VITAL SIGNS DATA FROM MULTIPLE BEDSIDE MULTI-PARAMETER PATIENT MONITORING DEVICES THROUGH EITHER WIRED OR WIRELESS CONNECTIONS. THE ARUBA MASTER CONTROLLER CONTAINED 2 POWER SUPPLIES, ONE OF THE POWER SUPPLIES, ONE OF THE POWER SUPPLIES WAS FAULTY. AS A RESULT, THE 4 ACCESS POINTS IN THE RED ZONE WERE OUT OF ACTION. THERE WERE 6-7 BEDSIDE MONITORS CONNECTED THAT DROPPED OUT. AS A RESULT THE MASTER CONTROLLER WAS REPLACED UNDER WARRANTY.

Description of Event or Problem · 1

CUSTOMER REPORTED THEIR ACCESS POINT(S) WERE NOT WORKING. SUSPECTED FAULTY CONTROLLER POWER SUPPLY FOR THE POWER OVER ETHERNET (POE) CONNECTIONS. THIS RESULTED IN A TEMPORARY INABILITY TO CENTRALLY MONITOR PATIENTS, HOWEVER BEDSIDE MONITORING WAS NOT AFFECTED. THERE WAS NO REPORT OF ANY PATIENT HARM AS A RESULT OF THE REPORTED EVENT. THE CUSTOMER DID NOT PROVIDE ANY PATIENT INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACUITY CENTRAL MONITORING DSI WELCH ALLYN PROTOCOL, INC. ARUBA 800-16

Patients

Seq Age Sex Outcome Treatment
1