FDA Adverse Event Malfunction Summary report: N

POWERED WHEELCHAIR

MDR report key: 2844087 · Received November 24, 2012

Report

Report Number
1525712-2012-02367
Event Type
Malfunction
Date Received
November 24, 2012
Report Date
November 24, 2012
Manufacturer
INVACARE TAYLOR STREET
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). NO RMA HAS BEEN INITIATED FOR THIS ISSUE. THE OWNER'S MANUAL PART NUMBER 1141450, REV.E(OCT-08)WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN. THE MALFUNCTION HAS NOT BEEN CONFIRMED.

Description of Event or Problem · 1

PROVIDER STATES LIGHTS FLASHING WILL DRIVE FOR A FEW MINUTES AND THEN SHUTS OFF. THE REPORTER WAS CONTACTED FOR ADDITIONAL INFORMATION. I WAS LEARNED THE DEVICE HAS RECENTLY BEEN ISSUED TO THE END USER WHEN THE JOY STICK HAD A ERROR CODE THEY REPLACED JOYSTICK. STILL HAD PROBLEMS WITH CHAIR WHEN THE TECH GUY SAID THAT THE JOYSTICK CABLE NEED TO BE REPLACED THEY REPLACED CABLE NO MORE COMPLAINTS WITH CUSTOMER

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 POWERED WHEELCHAIR 890.3860 ITI INVACARE TAYLOR STREET M91R

Patients

Seq Age Sex Outcome Treatment
1 62 Other