POWERED WHEELCHAIR
Report
- Report Number
- 1525712-2012-02289
- Event Type
- Malfunction
- Date Received
- November 21, 2012
- Report Date
- November 20, 2012
- Manufacturer
- UNKNOWN
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
(B)(4) - NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL M51 SERIAL NUMBER/DATE CODE 05F23385 IS APPROXIMATELY 7 YEARS OLD. THE OWNER'S MANUAL PART NUMBER 1125085, REV.J (OCT-08) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. NO FURTHER INFORMATION HAS BEEN RECEIVED. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN. THE MALFUNCTION HAS NOT BEEN CONFIRMED.
THE DEALER ALLEGED THAT THE END USER WAS DRIVING THE CHAIR, THE LEFT DRIVE WHEEL CAME OFF THE GEARBOX. DEALER ALSO ALLEGED THAT SOMEONE BEFORE THEM HAD INSTALLED THEIR OWN NUT AND BOLT TO SECURE THE WHEEL. IN SPEAKING WITH THE REPORTER OF THIS INCIDENT IT WAS LEARNED NO INJURY HAD OCCURRED TO THE USER OF THE CHAIR. IF ANY FURTHER INFORMATION IS RECEIVED ON THIS INCIDENT, NEW INFORMATION WILL BE PROVIDED IN THE FOLLOW UP REPORT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | UNKNOWN | M51 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |