FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 2842844 · Received November 21, 2012

Report

Report Number
3008382007-2012-06586
Event Type
Malfunction
Date Received
November 21, 2012
Report Date
November 2, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE METER AND TEST STRIPS WERE BOTH EVALUATED AND BOTH PASSED TESTING WITH NO FAULTS FOUND.IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510K# IS K110637.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) IN (B)(4) ALLEGING A ONETOUCH VERIO IQ METER WAS READING INACCURATELY HIGH COMPARED TO ANOTHER METER. THE PATIENT ALLEGED OBTAINING A READING OF "11.6MMOL/L" ON THE LFS METER AND "8.9MMOL/L" ON A CONTOUR METER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE BETWEEN THE RESULTS EXCEEDS THE EXPECTED VALUE OF <=1.17MMOL/L OR <=30% OBTAINED WITHIN 30 MINUTES OF EACH OTHER. THE PATIENT DID NOT ALLEGE ANY HARM OR INJURY DUE TO THE REPORTED ISSUE. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. BASED ON THE INFORMATION PROVIDED, THE SUBJECT METER DID NOT CAUSE OR CONTRIBUTE TO A SERIOUS INJURY. THE PATIENT DID NOT REPORT ANY BLOOD GLUCOSE READINGS, SYMPTOMS OR TREATMENT SUGGESTIVE THAT A SERIOUS INJURY OCCURRED. IN ADDITION THE PATIENT PERFORMED A METER VS. ANOTHER METER COMPARISON WHERE THE CALCULATED DIFFERENCE BETWEEN THE RESULTS MEETS LFS CRITERIA FOR ACCURACY REPORTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3314933

Patients

Seq Age Sex Outcome Treatment
1 59 YR