FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 2842614 · Received November 21, 2012

Report

Report Number
2531779-2012-13843
Event Type
Malfunction
Date Received
November 21, 2012
Report Date
October 26, 2012
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 09/04/2013 WITH THE FOLLOWING FINDINGS: DUE TO CONTINUED USE OF THE PUMP, THE EVENT DATE WAS OVERWRITTEN IN THE PUMP¿S HISTORY. A REVIEW OF THE DAILY INSULIN DELIVERY TOTALS SHOWED THAT THEY CORRECTLY REFLECTED THE USER¿S PROGRAMMED BASAL RATES. DUE TO AN UNRELATED FAILURE, AN ALARM WAS EMITTED THAT COULD NOT BE CLEARED AND THE PUMP COULD NOT BE ADEQUATELY TESTED. (B)(4).

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2012, THE PATIENT CONTACTED ANIMAS AND LEFT A MESSAGE THAT THE PUMP WAS NOT WORKING AND HE HAD NOT RECEIVED INSULIN IN OVER A DAY. IT WAS NOTED THAT THE PATIENT COULD NOT REMEMBER ANY OF HIS INFORMATION DUE TO "BLOOD SUGAR ISSUES". NO ADDITIONAL INFORMATION WAS PROVIDED. ANIMAS CUSTOMER SUPPORT MADE SEVERAL ATTEMPTS TO REACH THE PATIENT TO OBTAIN ADDITIONAL INFORMATION AND REVIEW THE SUBJECT PUMP; HOWEVER, WERE UNSUCCESSFUL IN THEIR ATTEMPTS. BASED ON THE INFORMATION PROVIDED, THERE IS NO INDICATION THAT THE ALLEGED PUMP ISSUE CAUSED AND/OR CONTRIBUTED TO A SEVERE BLOOD GLUCOSE EXCURSION. HOWEVER, THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED METER ISSUE REMAINED UNRESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONETOUCH PING INSULIN PUMP

Patients

Seq Age Sex Outcome Treatment
1 60 YR