FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 2841118 · Received November 21, 2012

Report

Report Number
3008382007-2012-06529
Event Type
Malfunction
Date Received
November 21, 2012
Report Date
November 3, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE METER WAS FOUND TO HAVE AN EEPROM FAILURE. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

THE 510K IS K110637.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY USER /REPORTER CONTACTED LIFESCAN (LFS) IN (B)(4) ON BEHALF OF THE PATIENT (HER SON) ALLEGING THE ONETOUCH VERIO IQ METER WAS DISPLAYING AN ERROR 1 MESSAGE. THE REPORTER DID NOT ALLEGE ANY HARM OR INJURY DUE TO THE REPORTED ISSUE. THE ALLEGED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. BASED ON THE INFORMATION PROVIDED, THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION(S): THE REPORTER ALLEGED THE METER WAS DISPLAYING AN ERROR 1 MESSAGE. THERE IS NO INDICATION THAT SUBJECT METER CAUSE OR CONTRIBUTED TO A SERIOUS INJURY. THE REPORTER DID NOT REPORT ANY SYMPTOMS, TREATMENT, OR BLOOD GLUCOSE VALUES SUGGESTIVE OF A SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 6 YR