FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS ANTI-HAV IGM REAGENT

MDR report key: 2832363 · Received November 14, 2012

Report

Report Number
3007111389-2012-00227
Event Type
Malfunction
Date Received
November 14, 2012
Date of Event
October 1, 2012
Report Date
November 14, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
LOL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT NON-REPRODUCIBLE (B)(6) VITROS ANTI-HAV IGM RESULTS WERE OBTAINED FROM TWO DIFFERENT PATIENT SAMPLES RUN ON THE VITROS ECI SYSTEM. THERE IS NO EVIDENCE TO SUGGEST THAT AN INSTRUMENT RELATED ISSUE AND/OR A REAGENT RELATED ISSUE CONTRIBUTED TO THE EVENT. THE ROOT CAUSE OF THIS EVENT IS UNKNOWN. HOWEVER, POOR SAMPLE PROCESSING, POOR SAMPLE HANDLING OR A SAMPLE MIX-UP ISSUE COULD NOT BE RULED OUT AS CONTRIBUTING FACTORS. THE OCCUPATION OF THE INITIAL REPORTER IS NOT KNOWN AT THE TIME OF FILING OF THIS REPORT.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED NON-REPRODUCIBLE (B)(6) VITROS ANTI-HAV IGM RESULTS ((B)(6)) FROM TWO DIFFERENT PATIENT SAMPLES RUN ON THE VITROS ECI SYSTEM. THE LABORATORY QUESTIONED THE (B)(6) RESULTS DUE TO (B)(6) RESULTS BEING OBTAINED FROM THE RESPECTIVE PATIENTS. REPEAT ANALYSIS OF THE AFFECTED PATIENT SAMPLES DETERMINED THAT THE EXPECTED RESULTS WERE VITROS ANTI-HAV IGM (B)(6). BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE (B)(6) VITROS ANTI-HAV IGM RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS IMMUNODIAGNOSTIC PRODUCTS ANTI-HAV IGM REAGENT IN-VITRO DIAGNOSTIC LOL ORTHO-CLINICAL DIAGNOSTICS 3080

Patients

Seq Age Sex Outcome Treatment
1