FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® ACTIVE TEST STRIPS

MDR report key: 2832284 · Received November 14, 2012

Report

Report Number
1823260-2012-05759
Event Type
Malfunction
Date Received
November 14, 2012
Date of Event
October 17, 2012
Report Date
December 7, 2012
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

CUSTOMER REPORTEDLY RECEIVED THE FOLLOWING RESULTS ON THE ACTIVE SYSTEM: 16 MG/DL, 20 MG/DL, AND 18 MG/DL. CUSTOMER TESTED 190 MG/DL ON A PROFESSIONAL METER; ALL RESULTS WERE OBTAINED WITHIN 10 MINUTES OF EACH OTHER. CUSTOMER KEEPS WOOL WITH ALCOHOL IN AN EMPTY ACTIVE TEST STRIP VIAL; IT MAY BE POSSIBLE THAT THE CUSTOMER SWITCHED THE CAPS ON THE TEST STRIP VIALS. NO ACTIONS TAKEN BASED ON DEVICE RESULTS. NO ADVERSE EVENT REPORTED. REQUESTED RETURN OF SUSPECT DEVICE AND REPLACEMENT WAS SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK ® ACTIVE TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA 23451131

Patients

Seq Age Sex Outcome Treatment
1 058 YR