FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2830901 · Received November 13, 2012

Report

Report Number
1644487-2012-02993
Event Type
Malfunction
Date Received
November 13, 2012
Date of Event
October 1, 2012
Report Date
October 19, 2012
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PHYSICIAN

Narratives

Description of Event or Problem · 1

PRODUCT ANALYSIS WAS COMPLETED ON THE RETURNED COMPUTER, FLASHCARD, AND DEMONSTRATOR VNS GENERATOR. NO ANOMALIES ASSOCIATED WITH THE HANDHELD WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. AN ANALYSIS OF THE HANDHELD AND FLASHCARD SOFTWARE IDENTIFIED THAT THE (B)(6) DATABASE WAS CORRUPT. A ROOT CAUSE FOR FILE CORRUPTION COULD NOT BE IDENTIFIED BASED ON THE AVAILABLE INFORMATION. DURING THE ANALYSIS IT WAS IDENTIFIED THAT THE (B)(6) DATABASE WAS NOT CORRUPT, GIVING THE INDICATION THAT THE FILE CORRUPTION DID NOT OCCUR PRIOR TO THE 8.1 SOFTWARE UPGRADE. BECAUSE THE ARCHIVE DATABASES WERE ALSO CORRUPT, IT COULD NOT BE DETERMINED IF THE FILE CORRUPTION OCCURRED DURING OR AFTER THE V8.1 UPGRADE. NO FURTHER ANOMALIES WERE IDENTIFIED. RESULTS OF DIAGNOSTIC TESTING FOR THE GENERATOR INDICATED THE DEVICE WAS OPERATING PROPERLY AND COMMUNICATED PROPERLY. ELECTRICAL TEST RESULTS SHOWED THAT THE PULSE GENERATOR PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. THERE WERE NO ADVERSE FUNCTIONAL, MECHANICAL, OR VISUAL ISSUES IDENTIFIED WITH THE RETURNED GENERATOR.

Description of Event or Problem · 1

REPORTER INDICATED A VNS DELL X5 COMPUTER WAS DISPLAYING SQL MESSAGES FOLLOWING AS SOFTWARE UPGRADE TO VNS VERSION 8.1 SOFTWARE. THE SQL ERROR WAS ALSO DUPLICATED WHEN A DEMONSTRATOR VNS GENERATOR WAS TESTED. THE COMPUTER, POWER CORD, SERIAL CABLE, FLASHCARD, AND DEMONSTRATOR VNS GENERATOR HAVE BEEN RETURNED AND ARE PENDING ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. MODEL 250 1075834

Patients

Seq Age Sex Outcome Treatment
1