FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 2823165 · Received November 7, 2012

Report

Report Number
3008382007-2012-06080
Event Type
Malfunction
Date Received
November 7, 2012
Report Date
October 23, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS NOT REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY-USER/PATIENT CONTACTED LIFESCAN THROUGH EMAIL FROM (B)(6) ALLEGING AN UNKNOWN ERROR MESSAGE WITH THE ONE TOUCH VERIO IQ METER. THE PATIENT DID NOT ALLEGE ANY HARM OR INJURY BECAUSE OF THE REPORTED ISSUE. LIFE SCAN CONTACTED THE PATIENT BY PHONE; HOWEVER THE PATIENT WAS NOT AVAILABLE FOR TROUBLESHOOTING. THE ALLEGED ISSUE WAS NOT RESOLVED. BASED ON THE INFORMATION PROVIDED, THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE PATIENT CLAIMED AN UNKNOWN ERROR MESSAGE WITH THE METER. THERE IS NO EVIDENCE, HOWEVER, THAT THE ALLEGED ISSUE CONTRIBUTED TO A SERIOUS INJURY. THE PATIENT DID NOT REPORT ANY SYMPTOMS, TREATMENT, OR BLOOD GLUCOSE VALUES SUGGESTIVE OF A SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 71 YR